Support for your WAA system.

Tell us about a product fault, warranty request, filter change or installation question. Attach photos and documents directly below. If you have a WAA Job Number, keep it handy.

How can we help?

Use the route that best matches what you need. WAA can help with product questions, installation context, replacement filters, servicing and general account support.

Product and system guidance

Start with Products, use Find your system, or review the Filtration Guide.

Service and after-sales support

For filter replacement, servicing or an existing system, call (02) 8528 4645 or email admin@wateranalytics.com.au.

Sales and consultations

Call 1300 030 890, visit Showrooms, or use the Contact page.

For urgent plumbing or water-safety concerns, contact an appropriately qualified local professional or the relevant water authority.